Refund policy
🔮 Return & Refund Policy
I want every customer to truly love the item they receive. Each piece is handmade and one‑of‑a‑kind, which means I cannot accept returns or exchanges for reasons such as change of mind, color variation, or personal preference.
Final Sale Items All items are considered final sale unless damaged in transit.
🛠️ Damaged or Defective Items
If your order arrives damaged or defective:
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Contact me within 3 days of delivery with photos of the issue.
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I will create a similar replacement piece—matching the style, materials, and spirit of the original as closely as possible.
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Because every item is unique, an exact duplicate is not possible.
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My goal is always to make sure you feel taken care of and delighted with your experience.